# Withdrawing Funds

### Overview

As your investments begin to generate returns or you make deposits into the platform, you can withdraw these funds to your personal bank account. This guide outlines how to manage your payout accounts, view your financial history, and initiate a withdrawal request on Control Super.

### Before You Begin

{% hint style="info" %}
To withdraw funds, you must have a valid bank account connected to your profile.
{% endhint %}

### Steps

#### Step 1: Navigate to Payouts

From the sidebar menu, select **Payouts**.

The Payouts dashboard provides a high-level overview of your funds, displaying:

* **Available to Payout:** Funds currently sitting in your wallet ready for withdrawal.
* **Total Paid Out:** The cumulative amount you have successfully withdrawn.
* **In Transit:** Funds currently being processed.

<figure><img src="/files/UeTYakvo5kW3kBXp2wG8" alt=""><figcaption></figcaption></figure>

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#### Step 2: Manage Payout Accounts

To receive funds, you must ensure a destination account is selected. On the Payouts dashboard, you can view your **Connected Accounts**.

If you need to add a new destination, click on the account management section to view your saved bank details or add a new bank account.

***

#### Step 3: Initiate a Withdrawal

To move funds from the platform to your bank account:

1. Click the black **Withdraw** button in the top right corner of the screen.
2. A **Withdraw Funds** drawer will open.

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#### Step 4: Enter Withdrawal Details

You will need to configure the specific details of the transfer:

* **Opportunity:** Select the specific investment opportunity the funds relate to. This is required for accounting purposes.
* **Destination Account:** Select the bank account where you want the funds sent.
* **Withdrawal Amount:** Enter the amount you wish to withdraw (up to your "Available Balance").
* **Description (Optional):** Add a note for your personal records (e.g., "Yield payment for construction phase").

Click the **Withdraw \[Amount]** button to proceed.

<figure><img src="/files/gJ8IJxcNF9jEVHNAKyw4" alt=""><figcaption></figcaption></figure>

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#### Step 5: Review and Confirm

A confirmation screen will appear asking you to review the details. Verify the amount, the source opportunity, and the destination bank account.

Click **Confirm Withdrawal** to finalize the request.

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#### Step 6: Monitor Payout Status

Once confirmed, you will be returned to the **Payout History** list.

* The status of your new request will initially show as **Pending**.
* Once the funds have been successfully processed and delivered to your bank account, the status will update to **Paid**.

You can use the filters in the Payout History section to sort transactions by status (e.g., Paid, Failed, Cancelled).

{% hint style="success" %}
**Processing Times:** Funds typically arrive within standard banking processing times (often 1-3 business days) once the status updates to Paid.
{% endhint %}

### Need Help?

If you have issues connecting a bank account or a withdrawal remains pending longer than expected, please contact the Control Super support team at <support@ctrlsuper.com.au>.


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